Privacy Policy



Privacy is very important to us.   We also understand that privacy is very important to you.   This Privacy Statement tells you how we protect and use information that we gather through this Trimention website.   This website is based in the U.S. and this Privacy Statement is intended for a U.S. audience.

This Privacy Statement was last revised in January 2011. We may change this Privacy Statement at any time and for any reason.   We encourage you to review this Privacy Statement each time you visit the website.

By using this website, you agree to the terms of the most recent version of this Privacy Statement.   Except as written in any other disclaimers, policies, or other notices on this website, this Privacy Statement is the complete agreement between you and Trimention with respect to your use of this website.   You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this website, or by following a link from this website.


The information we receive, and how we use it, depends on what you do when visiting our website.   We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

What is non-personal information?

Non-personal information is information we collect through this website that does not identify you as an individual person. It may include information such as the following:

  • the type of web browser software you use (for example, Mozilla Firefox or Internet Explorer);
  • the name of the domain from which you access the Internet;
  • the Internet address of the website from which you link directly to our website;
  • the date and time you access our website;
  • the pages you visit on our website;
  • the search terms you use;
  • the links on which you click; and,
  • personal information that has been made non-personal or anonymized (that is, information that no longer reflects or references an individually-identifiable user).

If you visit our website to read or download information we may collect certain non-personal information about you from your computer.   This information is collected from your computer’s web browser: If you only read or download information on our website, we do not collect or learn your name, e-mail address, home address, or other personal information about you.   We may place a text file such as a cookie in the browser files of your computer when you visit.   The cookie may be stored on your computer’s hard drive.   The information that we collect using cookies is non-personal information.   You are always free to decline our cookies if your browser permits, but some parts of our website may not work properly for you if you do so.   We will not allow third parties other than those companies that we hire to perform services or functions on our behalf to place cookies on our website.

What does Trimention do with non-personal information?

Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.   We are always looking for ways to better serve you and improve this website.   We will use non-personal information from you to help us make this website more useful to visitors.   We also will use non-personal information for other business purposes.   For example, we may use non-personal information or aggregate non-personal information to:

  • create reports for internal use to develop programs, products, services or content;
  • customize the information or services that are of interest to you;
  • provide aggregated information on how visitors use our site, such as “traffic statistics” and “response rates,” to third parties.

What is personal information?

Personal information is information we collect through this website that we can use to specifically identify you, such as your:

  • name,
  • telephone number,
  • e-mail address,
  • personal health information
  • date of birth.

In some places on this website you have the opportunity to send us personal information about yourself, to elect to receive particular information, or to participate in an activity.   For example, you may fill out a registration form, a survey, or an e-mail form and you may elect to receive educational material.

This information you provide will be used if you are interested in participating in a clinical trial. You will be informed what information is required and what information is optional.

You also may choose to allow us to personalize your visits to the website, in which case we will ask you for certain personal information to make your visits to our website more helpful to you.   When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have visited our website before and can personalize your access to our website, for example, by telling you about new features that may be of interest to you.

How does Trimention keep and use personal information?

We may keep and use personal information we collect from you through this website to provide you with access to this website. In addition, we may keep and use your personal information:

  • to respond to your requests;
  • to personalize your access to our website, for example, by telling you about new features that may be of interest to you;
  • to develop records, including records of your personal information;
  • to contact you with information that might be of interest to you;
  • for analytical purposes and to research, develop and improve programs, products, services and content;
  • to enforce this Privacy Statement and other rules about your use of this website;
  • to protect our rights or property;
  • to protect someone’s health, safety or welfare;
  • to comply with a law or regulation, court order or other legal process; and,
  • to remove your personal identifiers (your name, e-mail address, social security number, etc).   In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information.

Does Trimention ever share personal information with third parties?

Trimention will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Statement.

Except as otherwise stated, we may use information collected via this site to allow the appropriate study sites to contact you, to communicate information to you (if you have requested it), and for any other purpose specified. In addition, we may make full use of all information acquired through this site that is not in personally identifiable form.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf.   In all cases in which we share your personal information with a third party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.   We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation.   We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • enforce this Privacy Statement and the other rules about your use of this website;
  • protect our rights or property;
  • protect someone’s health, safety or welfare; and,
  • comply with a law or regulation, court order or other legal process.

What about privacy on other websites?

This website may contain links to other websites.   Some of those websites may be operated by Trimention, and some may be operated by third parties.   We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others.   This Privacy Statement does not apply to any other website, even other Trimention websites.   We are not responsible for the performance of websites operated by third parties or for your business dealings with them.   Therefore, whenever you leave this website we recommend that you review each website’s privacy practices and make your own conclusions regarding the adequacy of these practices.

Does Trimention ever communicate directly with visitors to this website?

We may contact you periodically by e-mail, mail, or telephone if you agree to that contact to provide information regarding programs, products, services and content that may be of interest to you.   In addition, some of the features on this website allow you to communicate with us using an online form.   If your communication requests a response from us, we will send you a response via e-mail.   The e-mail response or confirmation may include your personal information, including personal information such as your name, address, etc.   We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

Are there special rules about children’s privacy?

We care about protecting the online privacy of children.   We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13.   If you think that we have collected personal information from a child under the age of 13, please contact us.

What about website security?

Security is very important to us.   We also understand that security is important to you.   We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.   You should keep in mind that no Internet transmission is ever 100% secure or error-free.   In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail

How to contact Trimention
If you have questions or comments about this Privacy Statement, please use the Contact Us through our website.